Contact Lumière Dining
We are a small, focused team and we respond to every inquiry personally. Expect a reply within one business day.
Sales & Demo Requests
Interested in seeing Lumière in action? We offer a live walkthrough of the platform tailored to your restaurant's specific setup — reservation flow, floor plan, guest profiles, POS, and analytics. To book a demo or ask a pre-sales question, email sales@lumieredining.com or call 519-566-5282. We can typically schedule demos within two business days.
Customer Support
Current Lumière subscribers can reach our support team at support@lumieredining.com. We respond to support requests within one business day, Monday through Saturday. For urgent issues during a live service, call 519-566-5282 and leave a message — we monitor the line closely during dinner service hours, Eastern Time.
General Inquiries
For all other inquiries — partnerships, press, billing questions, or anything else — email hello@lumieredining.com. This inbox is monitored by the founding team directly.
Privacy & Legal
For questions about our privacy practices, data handling, or legal matters, email privacy@lumieredining.com. We take data privacy seriously and maintain full compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Mailing Address
Lumière Hospitality Inc.
Ontario, Canada
Contact Channels
General: hello@lumieredining.com
Sales: sales@lumieredining.com
Support: support@lumieredining.com
Privacy: privacy@lumieredining.com
Phone: 519-566-5282
We do not have a public walk-in office. All sales, onboarding, and support are conducted remotely.